Here are some common questions about our silks & services.
All of our silk and embroidery fabrics are from China. All of our silks are mulberry silks. We have been working with mills in China for over 20 years.
You can order minimum one metre from our fabric shop. For silks and embroidery in the collection section you may order the minimum quantity stated in each category. All orders have low minimum requirement. We can custom dye silks too. The minimum for custom dye silks is 25m. For custom dye embroidery, please email us for prices.
The minimum order for hand painted silk burnout is 6m.
The minimum order for silk velvet is 1m.
We make sample metres for most of the designs of the laces and embroideries in the collection section. You may order the minimum quantity stated for each design. Minimum order for samples is around 6-10m. Please email us for prices.
We provide lab dips for customers who want to purchase minimum 25m of bulk. We make lab dips according to customers’ colour references or Pantone code. Lab dips are free of charge. Postage or courier is chargeable.
The lead time for silk Lab dips is 1-2 weeks and for bulk production 2-4 weeks.
We send swatches for pure silks. There may be a small charge for the swatches and postage.
We send swatches of lace and embroidery subject to availability. There may be a charge for the swatches and postage.
We ship the orders by Royal mail, parcel force, courier DHL, UPS, TNT. Depending on the area and the country, the shipment may take from 2-3 days up to 2-3 weeks.
Yes, we can develop artworks and open screens of customers’ designs. There may be a charge for such development.
We make digital printing on all kinds of silks. There is no minimum requirement for digital printing on silks.
We write recommended wash care for each category of silks. Please refer to the individual category on the website.
We participate in several fabric trade shows each year in UK, Germany and USA. Please follow our exhibition news on the website.
SEE WHAT OUR CUSTOMERS HAVE TO SAY
Phone:
(0044) 208 361 7288
Email:
contact@eastandsilk.com
Instagram:@eastandsilk
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